Grace Apps Support

Need help with one of our apps? You're in the right place. Find answers below or reach us directly.

Contact Us

Email: developer@graceappsai.com

Response time: We aim to reply within 1–2 business days.

For app-specific questions please mention which app you're using (HotScan, Marble Arena, or Marble Clash) and your device model.

HotScanDiecast scanner

AI-powered identifier for 1:64 diecast cars with live market prices.

How do I scan a car?

Tap the camera icon on the home screen, take a clear photo of the car (works best on a flat, well-lit surface), and HotScan will identify the casting, year, and current market value within a few seconds.

Why didn't HotScan recognize my car?

Recognition works best for in-focus photos with the full car visible. If the car is heavily damaged, modified, or extremely rare, identification may fail. Try a different angle or lighting and scan again. Pro users can use the Multi-angle Scan for tougher cases.

How accurate are the prices?

Prices are pulled from live marketplace listings and reflect what collectors are currently asking. Estimated Value reflects the cluster of realistic listings; the asking range shows where most listings fall.

How does HotScan pricing work?

HotScan doesn't have a free tier. New users get a free 3-day trial to try everything, including Collector Insights. After the trial, HotScan continues as a subscription (monthly or annual), which you can cancel anytime in your App Store or Google Play subscription settings.

Manage subscription / restore purchase

Subscriptions are managed through the App Store or Google Play. To cancel, open your device's Subscriptions settings and select HotScan. To restore on a new device, sign in with the same account and tap Profile → Restore Purchases.

Delete my account

Open the app, go to Profile → Delete Account, and confirm. Your account, collection, wishlist, and scan history will be permanently deleted. This action cannot be undone.

HotScan Privacy Policy

Marble ArenaFootball Cup

Top-down marble football game built around a tournament of 48 nations.

How do I start a tournament?

Open the app, pick your nation from the country select grid, and the tournament starts automatically — group stage, then knockout rounds, then the final.

Watch Mode vs Power-Up Mode?

Watch Mode is fully simulated — the marbles play, you spectate. Power-Up Mode lets you bring three power-ups (Enlarge, Freeze, Park the Bus) into each match and trigger them at the right moment to swing the outcome.

The game crashed or got stuck

Force-close the app and reopen it. If the issue persists, please email us with your device model, OS version, and a screenshot if possible.

My subscription / no-ads doesn't seem active

Tap Profile → Restore Purchases. If it still doesn't activate within a minute, email us with your App User ID (visible in the app settings) so we can check on our side.

Bug report or feature suggestion

We read every email — send us a screenshot, the moment when it happened, and what you expected.

Marble Arena Privacy Policy

Marble ClashPlinko football

Plinko-style marble football — pegs deflect every shot, 48 nations battle for the cup.

What makes Marble Clash different from Marble Arena?

Marble Clash uses a Plinko-style pitch — shots are deflected by pegs on their way to the goal, making every match feel like a pinball-style chain reaction. Marble Arena uses a circular pitch with direct marble collisions.

How do I start a tournament?

Pick your nation from the country select grid and the tournament begins — group stage, then knockouts, then the final.

The game crashed or got stuck

Force-close the app and reopen it. If the issue persists, please email us with your device model, OS version, and a screenshot.

My subscription / no-ads doesn't seem active

Tap Profile → Restore Purchases. If it still doesn't activate within a minute, email us with your App User ID so we can check on our side.

Bug report or feature suggestion

Email us with a screenshot and what you expected.

Marble Clash Privacy Policy